It is a matter of great pleasure to present the First edition of this book on ‘HRM in Service Sector Management’ to the students and teachers of BMS, Semester-VI Course started by University of Mumbai.
Contents –
1: Service Sector Management – An Overview
2: Managing Human Element in Service Sector
3: Issues and Challenges of HR in Service Sector
Various Stages of Development of a Family Business
4: HRP Evaluation, Attrition, Retention and Globalisation
References
