Dr. Anil Kumar, M.Com.,M.Phil.,Ph.D., from Bangalore University, is a Professor and Head of Commerce and Management Department of N.M.K.R.V. College, Bangalore. He has over fifteen years of experience teaching Commerce and Management students. He is specialized in Service Marketing and he is a Guest Faculty for many Management Schools offering M.B.A.Programmes. He is also an elected Academic Council Member of Banglore University. He has presented number of research papers on Commerce and Management topics in national seminars.