Graham Mark Miranda is a professional with over twenty years experience in the hospitality industry. He was predominantly associated with Learning and Development. He has enjoyed responsible positions at premier hotels like the Oberoi – Mumbai, the Taj Mahal Palace Hotel – Mumbai, The Taj Blue Diamond Hotel – Pune, The Taj President Hotel – Mumbai and the Taj Wellington Mews – Mumbai. Having served in these exclusive placements, he has a vast experience covering various facets of communications and operations. He has also taught and mentored over 500 students, across age groups and seniority. For a while, he was also a part of the Faculty at the Institute of Hotel Management - Aurangabad, teaching students in Operations, Revenue Management and Marketing. His educational qualifications include a Masters in Business Administration (MBA) from SP Jain Institute, Mumbai, a Bachelors in Economics from St. Xaviers College, Mumbai, and Professional Certification Course in Communication Skills from Trinity College, London. His first book on the Fundamentals of English Grammar has been well received. This is his second book. He is an avid trekker, cyclist and enjoys reading and theatre.