Information Technology in Business Management (Sem 1, BCom Mumbai Univ)

We have great pleasure in presenting First edition “Information Technology in Business Management” written for students of UG courses. The related matters are written in a simple and easily understandable.

This volume is an attempt to provide the students with thorough understanding of Information Technology in Business Management. We have presented the subject matter in a systematic manner with liberal use of charts and diagrams where ever necessary so as to make it interesting and sustain students’ interest.

Contents –

1. Introduction to IT Support in Management
a) Concept of Data
Information
Knowledge
Database
Success Case Studies of Information Technology
Failure Case Studies of Information Technology
Major Areas of IT Applications in Management
Concept of Opens Source Software
Applications of Opens Source Software
Points to Remember
Matching Concept
Fill in the Blank
True/False
Multiple Choice Questions (MCQ)
Review Questions
b) Introduction to Writing Professional Mails
Creating Digitally Signed Documents
Emailing Merged Documents
Introduction to Bulk Email Software
Use of Microsoft Outlook
Configuring Outlook
Creating Profile in Outlook
Managing Profile in Outlook
Points to Remember
Matching Concept
Fill in the Blank
True/False
Multiple Choice Questions (MCQ)
Review Questions
2. Emergence of E-commerce and M-Commerce
a) Definition of E-commerce
Features of E-commerce
Definition of Mobile Commerce
Features of Mobile Commerce
Business Models of Ecommerce
B2B
B2C
B2G
E-Governance
Points to Remember
Matching Concept
Fill in the Blank
True/False
Multiple Choice Questions (MCQ)
Review Questions
b) Internet Technology
Basic Concepts of Internet
Intranet
Extranet
Introduction to Artificial Intelligence
Machine Learning
Chat GPT
Cyber Security threats and Measures
Points to Remember
Matching Concept
Fill in the Blank
True/False
Multiple Choice Questions (MCQ)
Review Questions