We have great pleasure in presenting First edition “Modern Office Management – I” written for students of UG courses. The related matters are written in a simple and easily understandable.
This volume is an attempt to provide the students with thorough understanding of Modern Office Management – I. We have presented the subject matter in a systematic manner with liberal use of charts and diagrams where ever necessary so as to make it interesting and sustain students’ interest.
Contents –
Unit – 1 Modern Office Services
Introduction
a) Concept, Definition and Meaning of Modern Office.
b) Role of Modern Office
c) Traditional Offices, Meaning and Definition
d) Difference between Traditional Office and Modern Offices.
e) Work Flow in Modern Offices.
f) Importance of Mechanization in Offices
g) Factors affecting Selection of Office Place and Layout
h) Digital Offices, Meaning and Concept, Importance of Digital Office Procedures, Types of Modern Office Machines.
Review Questions
Unit – 2 Office Automation
Introduction
a) Meaning of Office Automation, Goals of Office Automation
b) Characteristics of Office Automation System, Advantages and Obstacles in Office Automation Process.
c) Office Utility: Internet, Wi-Fi, Video Conferencing, CCTV Camera, Intranet
d) Open Office and Private Office, Concept, Meaning and Need.
e) Use of Artificial Intelligence in Office Automation
Review Questions
Unit – 3 Office Procedures and Standardization of Office Work
Introduction
a) Meaning, Definition and Concept of Office Procedures
b) Importance of using Office Procedures
c) Standardization of Office Work: Meaning, Objectives, Areas of Standardization.
d) Types of Standards, Methods of Setting Standards, Advantages and Limitations of Standardization
Review Questions
Unit – 4 Office Manuals and Standard Operating Procedures
Introduction
a) Meaning of Office Manuals
b) Need of Office Manuals
c) Types of Office Manuals
d) Advantages of Office Manuals
e) Standard Operating Procedures, Meaning, Benefits of Implementing Standard Operating Procedures,
Components of Standard Operating Procedures
Review Questions
Examination Question Paper