We have great pleasure in presenting First edition “Banking Technology and Management” written for students of PG courses. The related matters are written in a simple and easily understandable.
This volume is an attempt to provide the students with thorough understanding of Banking Technology and Management. We have presented the subject matter in a systematic manner with liberal use of charts and diagrams where ever necessary so as to make it interesting and sustain students’ interest.
Contents –
Module – 1 Core Banking and Branch Operations
Introduction
Evolution of Bank Management
Technological Impact in Banking Operations
Total Branch Computerization
Concept of Total Branch Computerization
Opportunities of Total Branch Computerization
Centralized Banking
Concept of Centralized Banking
Opportunities of Centralized Banking
Challenges of Centralized Banking
Implementation of Centralized Banking
Keywords
Fill in the Blanks
Multiple Choice Question (MCQs)
Review questions
Module – 2 Delivery Channels
Introduction
Overview of Delivery Channels
Automated Teller Machine
Phone Banking
Call Centers
Internet Banking
Mobile Banking
Payment Gateways
Card Technologies
MICR Electronic Clearing
Keywords
Fill in the Blanks
Multiple Choice Question (MCQs)
Review questions
Module – 3 Back Office Operations
Introduction
Back Office Management
Inter Branch Reconciliation
Treasury Management
Forex Operations
Risk Management
Data Centre Management
Network Management
Knowledge Management (MIS / DSS / ESS)
Customer Relationships Management (CRM)
Keywords
Fill in the Blanks
Multiple Choice Question (MCQs)
Review questions
Module – 4 Interbank Payment System
Introduction
Interface with Payment System Network
Structured Financial Messaging System
Electronic Fund Transfer
RTGS
Negotiated Dealing Systems
Securities Settlement Systems
Electronic Money
E-Cheques
Keywords
Fill in the Blanks
Multiple Choice Question (MCQs)
Review questions
Module – 5 Smart Banking Technologies
Introduction
Characteristics of Smart Banking Environment
Components of Smart Banking Environments
Technologies of Smart Banking Environments
Issues in Smart Banking
Keywords
Fill in the Blanks
Multiple Choice Question (MCQs)
Review questions
Module – 6 Contemporary Issues in Banking Techniques
Introduction
Analysis of Rangarajan Committee Reports
E Banking
Budgeting
Banking Softwares
Keywords
Fill in the Blanks
Multiple Choice Question (MCQs)
Review Questions
