This textbook on Consumer Behaviour is an attempt on the part of the author to help students of B.Com. course (Vth Semester), Bangalore University to understand all the facts which go into making of complex buying behaviour displayed by the consumers at the market place. Whenever possible, the text material has been supported by India examples. Cases and Skill Development exercises incorporated towards the end of each chapter should help students to grasp the subject matter very easily. A separate list of additional references under `Suggested Reading`s ` have been provided for towards the end of each chapter.
Book Content of Consumer Behaviour | |
1. Introduction to Consumer Behaviour 2. Individual Determinants of Consumer Behaviour 3. Environmental Determinants of Consumer Behaviour 4. Consumer`s Decision Making Process 5. Consumer Satisfaction and Consumerism |