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MCQs in Human Resource Management and Industrial Relations

The text titled “Multiple Choice Question in Human Resource Management and Industrial Relations” is the outcome of suggestions from the HR students to compile a book which could provide them proper guidance and direction to face the competitive examinations with confidence.

Nowadays, competitive examinations are becoming more and more objective oriented. The multiple choice questions being asked in the competitive examinations are aimed at assessing the degree of knowledge, comprehension, analyzing power and speed of response of examinees.

This book will cater to the need of BBA (HR) and (HR) students preparing for the recruitment examinations conducted by various Public Sector Undertaking like NTPC, GAIL, ONGC, IOCL, SAIL and Banks such as SBI, BOB, BOI, PNB, etc., and the private sector majors like Reliance, Wipro, Infosys, TCS, TISCO, TELCO, MUL ICICI, HDFC Bank, etc. The book will be equally for the Human Resource students appearing in qualification examinations and interviews being conducted during campus recruitment by various companies. And this book is so designed that it can also serve the purpose of HR professionals, Employees and Union leaders who wander to have a book in which they can get their Industrial Relations (IR) related answers.

The book contains 21 Chapters. The subject matter has been planned by keeping in mind the general requirements of competitive examinations. Brief introduction about the important topic for quick recapitulation and ready references and points to remember is given at the beginning of each chapter. This is followed by a large number of multiple choice questions. The answer to each question is given but it is advised that students as first try to arrive at the correct answer on their own and then compare it with the answer provided in the book It will improve critical thinking ability which is a prerequisite for every manager, and will be helpful in cracking the competitive examinations and interviews successfully.


Contents :

Unit – I Human Resource Management
1. Human Resource Mangement- Introduction
2. Human Resource Planning
3. Recruitment and Selection
4. Compensation and Benefits
5. Training and Development
6. Performance and Potential Appraisal
7. Conflict, Stress and Counseling
8. Collective Bargaining and Negotiation
9. Grievance Management
10. Motivation and its Theories
11. Job Design
12. Leadership
13. Competency Mapping
14. International Human Resource Management
15. Artificial Intelligence and Human Resource
Unit II – Industrial Relations and Labour Laws
16. The Code on Wages, 2019
17. The Social Security Code, 2020
18. The Occupational Safety, Health and Working Conditions
19. The Industrial Relations Code, 2020
Unit III – Management Information System
20. Management Information System (MIS)
Unit IV – Total Quality Management
21. Total Quality Management – Introduction
Miscellaneous Objective Questions
Interview Questions with Suggested Answers
Glossary of Human Resource Management
Motivational and Inspirational Quotes


Year of publication








Juli Verma,

Shweta Chand


Himalaya pub