We are happy to publish the first edition of our book on ‘Production and Total Quality Management’ to the students and teachers of S.Y. BMS (Semester IV) course of University of Mumbai. This book is written on the lines of the syllabus prescribed by the University from the academic year 2016-2017.
In this day and age, companies must compete on the global market for customers who expect nothing less than perfection. Production and Total Quality Management is an approach that looks critically at the products and services a company can provide in relation to the processes it employs to create them. It offers competitive advantages to an organization in many ways, more important among them being shorter new product development time, improved productivity, better quality and efficient inventory management.
This book covers fundamental concepts of Production Management and Total Quality Management, its Principles and Practices and Tools and Techniques. This book also contains a number of solved problems for ease of grasping and appended with a good number of exercise problems at the end of each chapter.
Contents –
1. Production Management
2. Materials Management
3. Basics of Productivity and TQM
4. Quality Improvement Strategics and Certifications
