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Essential of Business Communication Skills for Engineers

125.00375.00

SKU: 5b63169c6e5d Category:

This book is written for the purpose of helping students of Engineering to learn essential communication skills. Engineering skills in production and maintenance are truly useful only when they can be communicated to the users of the products. More and more, engineers are required to undertake tasks of reporting their work both orally and in writing, explaining their plants to seniors and to financiers, and persuading buyers about products. This book is meant to explain the principles of these communication skills. While keeping to the syllabus of the subject of Communication Skills in First Year Engineering, we have endeavoured to make the book practically useful for all persons who specialise in technology and feel the need to sell their ideas and products. Some aspects of writing which have not been included in the syllabus but are essential to writing have been given in appendices.

Book Content of Essential of Business Communication Skills for Engineers
    1. Concepts of Communication
    2. Barriers to Communication
    3. Techniques to Improve Communication
    4. Verbal and Non-verbal Communication
    5. Internal and External Communication
    6. Principles of Correspondence
    7. Language of Business Letters
    8. Layout and Format of a Business Letter
    9. Job Application Letters
    10. Enquiries and Replies
    11. Claims and Adjustments
    12. Sales Letters
    13. Group Discussion
    14. Summarisation
    15. Report Writing
    16. Reports
    17. Oral Presentation of a Report
    18. Meeting Documentation
    19. Technical Writing
    20. Appendix I

      Appendix II
ISBN

Student Dollar Price

5

Library Dollar Price

15

Pages

212

Edition

First

Year of publication

2002

Weight
Type

,

Author

S.M. Rai,

Urmila Rai

Publisher

Himalaya pub