We have great pleasure in presenting First edition “Hospitality Management” written for students of UG courses. The related matters are written in a simple and easily understandable.
This volume is an attempt to provide the students with thorough understanding of Hospitality Management. We have presented the subject matter in a systematic manner with liberal use of charts and diagrams where ever necessary so as to make it interesting and sustain students’ interest.
Contents –
1. Introduction to Hospitality Industry
2. Primary and Supplementary Accommodation Units
3. Departments of Hotel
4. Front Office Operation
5. Guest Relationship Management
