We have great pleasure in presenting First edition “Organisational Behaviour” written for students of PG courses. The related matters are written in a simple and easily understandable.
This volume is an attempt to pro vide the students with thorough understanding of Organisational Behaviour. We have presented the subject matter in a systematic manner with liberal use of charts and diagrams where ever necessary so as to make it interesting and sustain students’ interest.
Contents –
Module – 1 Foundations of Organizational Behaviour & Individual Behaviour
Introduction to Organisational Behaviour
Organisational Behaviour
Concept of Organisational Behaviour
Importance of OB in Managing People
Importance of OB in Performance and Change
VUCA
Organisational Behaviour in VUCA Environment
BANI
Organisational Behaviour in BANI Environment
Historical Evolution of Organisational Behaviour
Theories of Organisational Behaviour
New age Organisational Behaviour
Agile Organisational Behaviour
Neuro-Organisational Behaviour
Digital Behavioural Tracking
Perception and Individual Decision-Making
Perception
Stages of Perceptual Process
Factors influencing Perception
Common Perceptual Errors
Cognitive Biases
Personality and Attitudes
Concept of Personality
Determinants of Personality
The Big Five Personality Traits
OCEAN Model
Personality Tests
MBTI
DISC
Emotional Intelligence (EI)
Attitudes
Meaning of Attitudes
Attitudes at Work
Formation of Attitudes
Impact of attitudes on Workplace behaviour and Performance
Motivation
Foundational Theories
Classical Theories
Maslow’s Hierarchy
Herzberg’s two-factor Theory
Vroom’s Expectancy Theory
Contemporary Approaches
Self-Determination Theory (SDT)
Goal-Setting Theory (Locke & Latham)
Equity and Fairness Perspectives
Multiple Choice Questions (MCQ)
Review Questions
Module – 2 Group Dynamics and Teamwork
Introduction
Group Dynamics
Importance of Group Behaviour in Organizations
Types of Groups
Group Development Stages (Tuckman’s model)
Group Roles
Norms of Groups
Cohesiveness of Groups
Challenges in Groups
Groupthink
Social Loafing
Team Building and Effectiveness
Team Building
Types of Teams
Virtual Teams
Cross-functional Teams
Team Decision-making Techniques
Design Thinking Approach
Six Thinking Hats (Edward de Bono)
RAPID® Model (Bain & Co.)
Communication in Organizations
Communication
Process of Communication
Barriers of Communication
Effective Communication Strategies
Technology and Communication in Virtual Workplaces
Conflict and Negotiation
Conflict
Sources of Conflict
Types of Conflict in Organizations
Conflict Management Styles
Negotiation
Negotiation Strategies
Techniques of Negotiation
Transactional Analysis
Organisational Conflict
Organisational Development
Organizational Development Interventions
Multiple Choice Questions (MCQ)
Review Questions
Module – 3 Leadership and Power in Organizations
Leadership
Meaning of Leadership
Importance of Leadership in Contemporary Workplaces
Theories of Leadership
Leadership Styles
Classical Leadership Theories
Trait Theory
Behavioural Theories
Contingency Theories
Situational Theories
Fiedler’s Contingency Model
Path-Goal Theory
Hersey-Blanchard Situational Leadership Model
Transactional Leadership
Transformational Leadership
Modern and Emerging Leadership Approaches
Servant Leadership
Ethical Leadership
Authentic Leadership
Adaptive Leadership
Agile Leadership
Leadership in the 21st Century
Digital Leadership
DEI in Leadership
Crisis Leadership
Sustainable and Purpose-driven Leadership
Power and Politics in Organizations
Concept of Power
Sources of Power
Common Political behaviours in the Workplace
Organizational Politics
Impact on Decision-making
Influence Tactics in Organizational Settings
Managing Politics
Building Positive Power Dynamics
Multiple Choice Questions (MCQ)
Review Questions
Module – 4 Organizational Culture and Change
Organizational Culture
Definition of Organizational Culture
Characteristics of Organizational Culture
Types of Cultures
Strong vs. Weak
Adaptive vs. Unadaptive
Creating and Maintaining Culture
OCTAPACE Model
Organizational Change
Need of Change
Types of Change
Models of Organizational Change
Lewin’s Change Model
Kotter’s 8-Step Change Model
Resistance to Change
Strategies for Overcoming it
Leading Change in the Digital Age
Organizational Learning and Change Readiness
Learning Organizations
Senge’s Concept
Culture’s Role in Promoting Continuous Learning and
Adaptability
Multiple Choice Questions (MCQ)
Review Questions
Module – 5 Contemporary Issues in Organizational Behaviour
Behavioural Shifts in the Digital Workplace
Impact of Remote
Hybrid and Asynchronous
Work on Behaviour,
Digital Fatigue
Boundaryless Work
Self-regulation
AI, Automation and Human Behaviour
Role of AI
Robotics and People Analytics in Decision-making
Ethical Concerns and Human
AI interaction in Workplaces
Employee Voice and Silent Movements
Quiet Quitting
Quiet Firing and the Pursuit of Meaning at Work
Employee Activism
Speaking up in Digital
Decentralized Workplaces
Neurodiversity and Inclusive Behaviour at Work
Recognizing and Supporting Behavioural Differences
Fostering inclusive and Psychologically
Safe Work Environments.
Purpose-Driven Work and Values Alignment
Gen Z and Millennial Expectations of Meaningful Work
Shaping Organizational Culture Through
Values-based Leadership
Multiple Choice Questions (MCQ)
Review Questions