Selling and Negotiation Skills

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An age old theory claims `Sales is all about negotiations` while there is another school of thought which emphasizes on

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Semester Economics

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This book is written to provide basic knowledge about the application of economic laws to business processes. Besides, the title

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Separation Technology

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The book on “Separation Technology” is an entirely new approach to tackle the solid, Lucid and gaseous separation. These are

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Service Management

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This book is written recognizing the growing importance of services and the unique challenges faced by service managers. The management

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Service Management Theory and Practices

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This book is a collection of selected papers presented at the National Seminar, 2014 on the “Emerging Trends of Financial

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Service Marketing (MG Univ)

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Indian marketers today are excited and facing challenges because of technology. Intensive, hyper competitive global business environment prevailing in the

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Service Marketing (Sem 5, AP Univ)

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We have great pleasure in presenting the first edition “Service Marketing” written for students of UG courses. The subject matter

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Service Marketing Sem V (Mumbai Univ)

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This textbook is for the students and professionals who recognise the vital role that Services play in the economy and

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Service Operations Management : Towards Excellence

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This book deals exclusively with the management of operations in service organizations, drawing parallels from manufacturing organizations wherever appropriate. The

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Service Quality and Pilgrim Satisfaction in Tirumala Tirupati Devasthanams

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Travel for religious purpose, i.e., pilgrimage is an important aspect of lives of people around the world. India is a

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Service Sector Management

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The present book is about the organization, operation and growth of the service sectors in India. A student of BMS

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Services Business Management (Pune Univ)

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Due to increasing contribution of service industry in GDP of the world, it is necessary to understand the critical success

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Services Management

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People in advanced countries rely more on services. Developing countries like India are also relying more and more on service

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Services Management (Bangalore Univ)

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In this present book with adequate Indian examples, explained the different segments in the services sector that is conceptual backdrop

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Services Management (MCQs)

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Contents – 1. Services Marketing 2. Classification of Services 3. Services Marketing Management 4. Strategic Planning 5. Managing Demand and

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Services Marketing

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This book recognizing the growing importance of services and the unique challenges faced by service managers. The problems of Service

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Services Marketing

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India is projected to become third largest economy in the world by 2050. The service sector remained the key driving

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Services Marketing

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The days of getting an easy walkover in the business world are now over. Business goes where it is invited

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Services Marketing

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Services Marketing, has tried to analyze the services characters like intangibility, perishability, inseparability, variability which are very important for services

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Services Marketing

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An economy on the basis of its evolution can be divided into segments: Primary (Agriculture), Secondary (Manufacturing), and Teritiary (Services).

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