Organisational Behaviour is a subject which has its impact on the attitudes and behaviour of students. Viewing from this angle, this subject is more useful than others. The Board of Studies in Commerce deserves our compliments having introduced Organisational Behaviour to the BBA students.
Contents –
CHAPTER 1 ORGANISATIONAL BEHAVIOUR
Introduction to Organisational Behaviour
Meaning of Organisations
Creators of Organisations
Reasons for Existing Organisations
Organisational Effectiveness
Role of Organisational Behaviour
Meaning and Definition of OB
Nature of OB
Scope of OB
Foundations of OB
Importance of OB
Shortcomings of OB
OB Model
Factors Influencing OB
Questions
Skill Building Exercises
CHAPTER 2 INDIVIDUAL BEHAVIOUR
Introduction to Individual Behaviour
Meaning of Individual Behaviour
Factors Affecting Individual Behaviour
Personal Factors
Environmental Factors
Organisational Systems and Resources
Psychological Factors
Reasons for Understanding Individual Behaviour in an Organisation
Questions
Skill Building Exercises
CHAPTER 3 PERSONALITY
Meaning of Personality
Determinants of Personality
Traits of Personality
Types of Personality
Traits of Personality and OB
CONTENTS
Questions
Skill Building Exercises
CHAPTER 4 LEARNING
Meaning and Definition
Components of Learning
Types of Learners
Learning – Explicit and Tacit Knowledge
Principles of Learning
Learning and OB
The Learning Process
Learning curve
Uses of Learning Curve
Questions
Skill Building Exercises
CHAPTER 5 ATTITUDES
Meaning of Attitudes
Components of Attitudes
Formation of Attitude
Benefits of Positive Attitude
Functions of Attitudes
Barriers to Changing Attitudes
Ways to Overcome Barriers
Questions
Skill Building Exercises
CHAPTER 6 PERCEPTION
Perception: Meaning and Definition
Importance of Percetption
Factors Influencing Perception
Perceptual Process
Perceptual Errors
Perception and OB
Managing the Perception Process
Social Perception
Questions
Skill Building Exercises
CHAPTER 7 GROUP DYNAMICS
Meaning of Group Dynamics
Nature of Groups
Types of Group
Motives for Joining Groups
Functions of Groups
Group Life Cycle
Stages of Group Development Process
Managerial Implications of Groups in Organisations
Pitfalls of Groups
Determinants of Group Behaviour
Group Structuring
Tips to Increase or Decrease Cohesiveness
Consequences of Group Cohesiveness
Guidelines to Direct Highly Cohesive Group
Groupthink
Groups and OB
Questions
Skill Building Exercises
CHAPTER 8 TEAM DYNAMICS
Meaning of Teams
Difference between Teams vs. Groups
Benefits from Teams
Problems from Teams
Types of Teams
Team Building
Implementing Teams in Organisations
Questions
Skill Building Exercises
CHAPTER 9 MOTIVATION (Including Theories)
Nature of Motivation
Importance of Motivation
Motivational Challenges
Theories of Motivation
Maslow’s Need Hierarchy Theory
Herzberg Two-factor Theory (Motivation-Hygiene Theory)
McGregor ’s Theory X and Theory Y
Questions
Skill Building Exercises
CHAPTER 10 LEADERSHIP
Meaning of Leadership
Nature of Leadership
Definitions of Leadership
Leadership and Management
Difference between Leader and Manager
Importance of Leadership
Formal and Informal Leadership
Qualities of a Good Leader
Types of Leadership
Leadership Theories
Fielder’s Theory
Questions
Skill Building Exercises
CHAPTER 11 ORGANISATIONAL CULTURE
Meaning and Definition
Cultural Dimensions
Types of Culture
How is Culture Created?
Sources of Culture/Factors Influencing Culture
Culture Artefacts
Norms for Employee Behaviour
Sustaining Culture
Effects of Culture
Organisational Effectiveness
Changing Organisational Culture
Difficulties in Changing
Circumstances for Change of Culture
Guidelines for Changing
Questions
Skill Building Exercises
CHAPTER 12 ORGANISATIONAL CHANGE
Meaning of Organisational Change
Nature of Change
Components of Change Management
Levels of Change
Importance of Change
Types of Change
Factors Influencing Organisational Change
Resistance to Change
The Change Process
Strategies for Effectively Managing Organisational Change
Questions
Skill Building Exercises
CHAPTER 13 ORGANISATIONAL DEVELOPMENT
Organisational Development
Nature of Organisational Development
Process of OD
Questions
Skill Development Exercises
