CRM and E-CRM
The main objective of CRM is to focus on customer preference, creative marketing channels, target market identification and quality service
CUET Domain Science
Contents – CUET PHYSICS 1 Electric Charges and Fields 2 Electrostatic Potential and Capacitance 3 Current Electricity 4 Moving Charges
CUET General Test
Contents – CUET CURRENT AFFAIRS 1 Current Affairs CUET GENERAL KNOWLEDGE 1 History 2 Geography 3 Polity 4 Economics 5
Cultural Diversity at Work Place (Sem 6, BCom, NEP)
We have great pleasure in presenting First edition “Cultural Diversity at Work Place” written for students of UG courses. The
Culture, Diversity And Society
We have enormous fulfillment in presenting the first edition of the Title “Culture, Diversity and Society” written for students of
Current Status of Indian Fruit Processing Industry vis-a-vis Brazil
An economy at large will thrive when all the major industries will perform to their fullest potential. The industry will
Current Trends in Management
This book is consists of current trends which are being evolved and practised all-around the world in management field. The
Customer Centric Organisation
This book represents an extended and thoroughly revised version of a collection of information on customer focused organization of the
Customer Relationship Management
Customer Relationship Management is an important subject for all Management students in this globalised economy where customers reigns supreme. This
Customer Relationship Management
In the dynamic and competitive landscape of today’s business world, building and nurturing strong relationships with customers has emerged as
Customer Relationship Management
CRM is about acquiring, developing and retaining the satisfied loyal customers; achieving profitable growth; and creating economic value in a
Customer Relationship Management
In today’s highly competitive business world, both CRM and excellence in customer service are strategically important. Business managers know that
Customer Relationship Management
Customer Relationship Management is a vital element in banking and also in any organization. The author has carried out a
Customer Relationship Management (Mumbai Univ)
It is a matter of great pleasure to present a book on Customer Relationship Management to the students and teachers
Customer Relationship Management (Sem 4- Bengaluru City Univ)
This title is written for beginners to understand the concepts of Customer Relationship Management. As a subject of study in
Customer Relationship Management (Sem 5, Telangana Univ)
We have great pleasure in presenting the first edition “Customer Relationship Management” written for students of UG courses. The subject
Customer Relationship Management (Sem 6, BCom, NEP)
We have great pleasure in presenting First edition “Customer Relationship Management” written for students of UG courses. The related matters
Customer Relationship Management (Sem 6, Bengaluru City Univ)
We have great pleasure in presenting First edition “Customer Relationship Management” written for students of UG courses. The related matters
Customer Relationship Management Sem V (Mumbai Univ)
We are happy to publish the first edition of our book on ‘Customer Relationship Management’ to the students and teachers
Customer Value Starvation Can Kill
Customer value starvation is a common disease in companies, both small and large – which is difficult to diagnose. It